From installation to product retirement, warranty upgrades to
self-maintenance, proactive care to 24x7 problem resolution, you can
rely on Dilima for all your hardware support needs.
Dilima Provides:
• Authorized Warranty Repairs
• Hardware Installations
• Memory Upgrades
• Parts & Peripherals
Dilima is an authorized dealer for Dell, IBM, HP, CISCO and other
mainstream Hardware manufacturers.
The breadth, depth, and quality of our hardware services portfolio
is backed by our partnership arrangements with DELL, IBM, HP,
SonicWall, and Microsoft which we believe is unsurpassed in the
computer industry today. We have years of experience in servicing
computer systems, networks, storage devices, and peripherals.
Dilima delivers comprehensive support for enterprises of all sizes
and environments of all types: desktops, client/server, data center,
print, home-based, mobile, and global.
Dilima offers a wide range of purchase options tailored to the
precise kind and level of expert assistance you need, from basic to
mission-critical, whenever you need it.
Dilima’s capabilities include:
• A full range of proven preventive, diagnostic, remedial, and
repair services
• Strategically located Customer Support Centers delivering 7x24x365
problem-solving
• Help by telephone, the Internet, and electronic service tools
• Support for a wide array of popular third-party peripherals
• Flexible purchase options to simplify service planning,
acquisition, and budgeting
Dilima’s Hardware Support Services include:
• Onsite Hardware Support for most Top Brands
• Call-to-Repair
• Exchange Service
• Return Service
• Pick-Up & Return Service
• Loaner Service |
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Virtualization
Improves server
utilization and reduces capital outlays for new hardware purchase
and Maintenance.
For small
businesses with too many underutilized servers or escalating IT
costs, virtualization offers relief by fundamentally changing the
way IT resources are managed and deployed. Virtualization provides
unmatched flexibility, performance, and utilization by allowing you
to move server workloads from one virtual workspace to the nextt
We offer
Microsoft and Cisco Cloud Services
Cloud
Services give you the power to collaborate using the Internet and
intranet in your office to make business more efficient. Cloud
computing solutions allow you and your employees to share, edit, and
publish documents in a unified system, improve communication and
e-mail, increase marketing abilities, and enhance your everyday
business processes.
Replace
conventional hardware and infrastructure with virtual desktops,
servers and networking for an affordable monthly fee. The Dilima
Private Cloud Solution enables SMB’s to avoid large IT investments
and gain highly available and scalable solutions at affordable
prices. Our Private Cloud solution provides integrated hardware to
run virtual servers, desktops and networks; provide built-in
business continuity and monitoring; and support low power thin
clients with an all-inclusive 3 year warranty, and 24×7 technical
support
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